No Refund Policy

Refunds & Cancellations

At CVK Hospitality, every order is handcrafted and made fresh specifically for you. Because our products are perishable and made to order, all sales are final.

Please Note:

• We do not offer refunds, returns, or exchanges on food products.

• Once an order has been confirmed, it cannot be canceled or refunded.

• Customers are responsible for reviewing their order carefully before completing their purchase.

Order Issues

Your satisfaction is important to us. If there is an issue with your order due to an error on our part (such as receiving the wrong item or a product that arrives damaged), please contact us within 24 hours of delivery or pickup.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Clear photos of the product (if applicable)

If we determine that the error was our responsibility, we may, at our discretion, provide a replacement product or store credit.

Delivery Information

Please ensure that the delivery address and contact information provided at checkout are accurate. We are not responsible for orders delayed or undeliverable due to incorrect information supplied by the customer.

By placing an order with CVK Hospitality, you acknowledge that you have read and agree to this No Refund Policy.